Contact Us
Phone during opening hours, or email any time and we reply inside a business day. The desk in Fresno, California handles both channels.
Our email
Send it to [email protected] and expect a reply inside a business day.
Call us
(559) 305-1800 – a person answers, Mon 11:00–19:00; Tue 11:00–21:00; Wed–Thu 11:00–19:00; Fri–Sat 11:00–20:00; Sun 11:00–19:00.
Postal address
The postal address is Tails, 60 E Via del Oro, Fresno, CA 93720, United States.
Our hours
Mon 11:00–19:00; Tue 11:00–21:00; Wed–Thu 11:00–19:00; Fri–Sat 11:00–20:00; Sun 11:00–19:00
Before you write
Include the order number if you have one. For delivery status, the Track Your Order page is faster than we are. Shipping and returns each have their own page.
Payment and security
All payment goes through the checkout. Nobody here will ask for a card number by phone or email.