Company

About Us

What you can buy here, and what you cannot. We operate out of 60 E Via del Oro, Fresno, CA 93720, United States in California, holding our own stock.

  1. 01What is on the shelf
  2. 02How this shop works
  3. 03How delivery works
  4. 04If it is wrong
  5. 05Summary

What is on the shelf

What we carry: dog and cat gear – bowls and mats, brushes and clippers, collars, coats and beds. The shop page is the complete list, not a selection of it.

How this shop works

We do not manufacture. We stock what suppliers make and ship it from our own address.

Orders are placed online only. The address on this site is where we work and where returns are received; it is not a walk-in shop.

How delivery works

Free over $39, flat $4.49 below that. Handling 1–3 business days, carrier transit 5–10 business days, which is 6–13 business days in total. Full detail is on the Shipping Policy page.

If it is wrong

Anything unused can go back inside 30 days of delivery. We cover the return when the error was ours, and refund within 5–7 business days.

Summary

  • Trading as – Tails
  • Email – [email protected]
  • Telephone – (559) 305-1800
  • Location – 60 E Via del Oro, Fresno, CA 93720, United States
  • Opening hours – Mon 11:00–19:00; Tue 11:00–21:00; Wed–Thu 11:00–19:00; Fri–Sat 11:00–20:00; Sun 11:00–19:00
  • Delivery cost – free over $39, flat $4.49 below
  • Return window – 30 days on unused items
  • We sell – dog and cat gear – bowls and mats, brushes and clippers, collars, coats and beds
  • Prices in – US dollars (USD)
  • Destinations – United States only